Technical Support Enginner (Entry/Junior level)
Location: Bayan Lepas - Penang
- 1
- Job Requirement:
- Bachelor's degree in software engineering, mechanical engineering, electrical engineering, or a similar field.
- 1-2 years’ experience in sales is preferred but fresh graduates with strong vocational/hands on electrical knowledge are encouraged to apply.
- Aggressive and hardworking. Candidate must be a fast learner and can carry out instructions quickly in the study of equipment manufacturing and automation industry.
- Knowledge of PLC programming is preferred.
- Required Language(s): Mandarin, English, Malay.
- Candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.
- Willingness to travel to customer’s place, including the possibility of overnight travel.
- Position requires the use of a personal vehicle.
- 2
- Responsibilities and Duties:
- Acquire technical knowledge on product applications.
- Diagnose, trouble shooting and resolve technical hardware and software problems.
- Effectively answer, prioritize and escalate customer issues.
- Work closely with Sales team on customer feedback.
- Provide onsite support and training.
- 3
- Company Package and Benefits:
- Working hour: 8:15am -5:00pm (Mon-Fri)
- Basic Salary:RM4,000.00 (for probation period)
- Monthly incentive system based on individual performance (after probation)
- Car Allowances: RM 1200.00 Per month (not included in Basic Salary)
- Petrol: Claimable based on Mileage claim rate
- Annual Leave: 14 days
- Sick Leave: 14 days
- Insurance: Company insurance is provided
- Medical Claim: RM1000.00 per year
- Bonus: Twice per year
- Toll & Parking: Provided by Company
More details will be discussed during interview!
Apply now!