Technical Support Enginner (Entry/Junior level)
Location: Bayan Lepas, Penang

1
Job Requirement:

  • Bachelor's degree in software engineering, mechanical engineering, electrical engineering, or a similar field.
  • 1-2 years’ experience in sales is preferred but fresh graduates with strong vocational/hands on electrical knowledge are encouraged to apply.
  • Aggressive and hardworking. Candidate must be a fast learner and can carry out instructions quickly in the study of equipment manufacturing and automation industry.
  • Knowledge of PLC programming is preferred.
  • Required Language(s): Mandarin, English, Malay.
  • Candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.
  • Willingness to travel to customer’s place, including the possibility of overnight travel.
  • Position requires the use of a personal vehicle.

2
Responsibilities and Duties:

  • Acquire technical knowledge on product applications.
  • Diagnose, trouble shooting and resolve technical hardware and software problems.
  • Effectively answer, prioritize and escalate customer issues.
  • Work closely with Sales team on customer feedback.
  • Provide onsite support and training.

3
Company Package and Benefits:

  • Working hour: 8:15am -5:00pm (Mon-Fri)
  • Basic Salary:RM4,000.00 (for probation period)
  • Monthly incentive system based on individual performance (after probation)
  • Car Allowance: RM 1200.00 Per month (not included in Basic Salary)
  • Petrol: Claimable based on Mileage claim rate
  • Annual Leave: 14 days
  • Sick Leave: 14 days
  • Insurance: Group Hospitalisation & Surgical and Group Personal Accident is provided
  • Medical Claim: RM1000.00 per year
  • Optical Claim: RM500.00 per year
  • Health Screening Claim: RM700.00 per year
  • Bonus: Twice per year
  • Toll & Parking: Provided by Company

More details will be discussed during interview!

Apply Now!