Technical Support Engineer (Contract)

Location: Bayan Lepas, Penang

Job Type:

  • 12 months contract (yearly renewable)

Responsibilities of the Role:

  • Acquire technical knowledge on product applications.
  • Diagnose, trouble shooting and resolve technical hardware and software problems.
  • Effectively answer, prioritise and escalate customer issues.
  • Work closely with Sales team on customer feedback.
  • Provide onsite support and training.


  • Diploma or Bachelor's degree in software engineering, mechanical engineering, electrical engineering, or a similar field.
  • 1-2 years’ experience is preferred but fresh graduates with strong vocational/hands on electrical knowledge are encouraged to apply.
  • Aggressive and hardworking. Candidate must be a fast learner and can carry out instructions quickly in the study of equipment manufacturing and automation industry.
  • Required Language(s): Mandarin, English, Malay
  • Candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.
  • Possess own transportation and willing to travel.
  • Able to work in Bayan Lepas, Penang.
  • Prefer candidates who can start work in September/October 2023.

Working Details & Benefits:

  • Working hour: 8:15am -5:00pm (Mon-Fri)
  • Monthly Car Allowance
  • Overtime Claim
  • Outstation Allowance
  • Weekly Fruits Day
  • Annual Leave & Medical Leave
  • Insurance provided
  • Half yearly Bonus
  • 13th month Bonus
  • Parking provided by Company

More details will be discussed during interview!

Apply Now!